SERSETUP version 1.2.6 PROBLEM REPORT ------------------------------------- Please complete this information to the best of your ability. Do not consider this confidential, but we will not use the information you provide for purposes other than problem diagnosis and resolution. If you can't answer some questions, just skip them - we'll come back to them later if they're important. It's usually easiest to use a text editor to complete this, then mail us the electronic copy: davidn@csource.oz.au | Fastest response davidn@csource.pronet.com | nugentex@brt.deakin.edu Checked ~weekly david nugent c/o FidoNet - 3:632/348, 3:50/0 or 3:3/20 MACHINE DESCRIPTION CPU Type: Speed (HMZ): Machine Brand: Installed RAM: COMMUNICATIONS HARDWARE Type of card: UART Type: UART Description: Modem type: Modem protocols: UART identified by SERSETUP: Ext/In-ternal: - MODEM.CFG - (copy your MODEM.CFG here) ENVIRONMENT Operating system: Comms drivers: [ if using OS/2 or Windows, specify which serial drivers you have installed.] - Configuration Data - [ copy you config/startup files here, IF AND ONLY IF YOU CONSIDER THEM RELEVANT TO YOUR PROBLEM ] YOUR PROBLEM [ Describe your problem. If it can be reliably reproduced, explain how - problems are easier to fix if we can reproduce them here. Take as much space as you like - we're not wasting trees, you know! ]